Category Archives: Getting Help

Where can I get the snazzy handouts from Welcome Week?

We’ve been having a great time getting to know new students during Welcome Week.  If you lost your handouts (or did not see us during the week), you can access our Tips and Tricks handouts for Blackboard and Library Research at the sites below.

Blackboard handouts

Library handouts 

Remember that the Library staff is ready to help you with walk-in Blackboard assistance, computer issues, and research help during our Library hours.


What Ever Can It Mean? And How to Say it?

Do you ever need assistance defining, spelling, or pronouncing a word? Do you understand text abbreviations? In his book How to Find out Anything Don MacLeod referred to the website at Type a word in the search box and click the magnifying glass for a definition. You can click on the word Listen to hear the correct pronunciation. Click on See in Thesaurus for synonyms, or on See in a Sentence for examples of the word in context.

For spelling assistance, go to at the following site: Type a possible spelling in the search box.

Finally, for help deciphering texting abbreviations, go to Digispeak at The definition you seek may appear there.

Who is in the Library to help you?

Meet our staff and find out how they can help you be successful!

They are always smiling at you and looking very helpful, but do you know who they are and what they can do for you?

Julie Chapman is our Supervisor of Library Instruction.  She answers reference questions and teaches sessions on finding information, evaluating it, using it to complete your assignments, and citing it to avoid plagiarism.  You can usually find her at the Reference Desk in the middle of the Library, ready to help you start your work.  You can also reach her through the Ask a Librarian service (via chat, text, email, or phone).

Ellen Bricco, Ashley Schilcher, Cheryl Morin, Amy Mollberg (Sturgeon Bay) and Terri Radandt (Marinette) are waiting at the Circulation Desks to help you find materials, check them out, locate reserve materials, request interlibrary loans, make copies, renew items, and return your materials.   They also answer any questions you have about the Library or its physical and online resources. 

Carole Parish, Beverly Mueller, and our student workers roam the computer areas of the Library to help you do your homework, write papers, use program-specific software, navigate your online classes, scan, print, etc.  They can also help you to increase your computer confidence through their Ask a Lab Tech service.  To get their attention quickly without leaving your computer, just use the new Alert Library Staff icon on each computer.

Kim LaPlante is the Manager of Product Research and Library Services and can help you with all of the above.  She also takes recommendations for ordering new materials and answers any policy or fine-related questions.

Please feel free to interrupt any of us at any time to ask for assistance.  (We love questions!)

Alert the Library Staff Without Leaving the Computer

You can raise your hand virtually!

Each computer in the Library now has an icon that lets you alert the Library staff and request assistance.

So if you need help on the computer, the people around you are too noisy, you notice a printer issue, you spot a lost USB drive, etc. you can just click on the Library Alert icon and let us know what the problem is.

You can even tell us what computer you are using or remain anonymous!

Library Lab Tech’s are standing by . . .